STRATEGIC HUMAN RESOURCES AND ORGANIZATIONAL EFFECTIVENESS

• Developing a Human Resources Strategy
• Ethics in HR
• HR Management Systems (HRMS)
• Organizational Effectiveness
• HR Audits
• Employee Surveys
• HR Metrics
• Change Management
• Developing a Corporate Social Responsibility (CSR) Strategy and Plan
• Organization Development
• Leadership Development
• Succession Planning

STAFFING

• HR Planning
• Job Descriptions
• Recruitment: Sourcing Applicants
• Recruitment: Selection
• Retention Strategies
• Relocation
• Short-Term Employees
• Independent Contractors and Outsourcing

EMPLOYMENT CONTRACTS

• Employment Contract Overview
• Letters of Offer
• Executive Contracts
• Post-Termination Settlements and Releases

COMPENSATION AND BENEFITS

• Salaries and Wages
• Bonus and Incentive Programs
• Executive Compensation
• Job Evaluation
• Employment Insurance
• Workers' Compensation
• CPP/QPP/OAS
• Pensions: Employer-Sponsored Plans
• Provincial Health Care
• Group Life Insurance
• Flexible Benefit Plans
• Employee Assistance Programs
• Telework

EMPLOYMENT STANDARDS AND HUMAN RIGHTS

• Defining and Regulating the Employment Relationship
• Minimum Wage
• Hours of Work/Overtime
• Statutory/General Holidays
• Vacations with Pay
• Maternity and Parental Leave
• Miscellaneous Leaves of Absence
• Individual Termination of Employment
• Group Termination of Employment
• Administration: Employee Records, Posting, and Penalties
• Privacy
• On-the-Job Accommodation
• Discrimination and Harassment
• Wrongful Dismissal
• Hiring: Advertisements, Application Forms, and Interviews

HEALTH AND SAFETY

• Employer and Worker Duties, Rights, and Responsibilities
• Workplace Inspections
• Joint Health and Safety Committees
• Accident and Incident Reporting
• Emergency Guidelines and Procedures
• Occupational Health and Safety Training
• Manual Material Handling
• Chemical Hazards
• Ergonomics/Workplace Design
• Stress Management
• Fragrances in the Workplace
• Alcohol and Drug Addiction

PERFORMANCE MANAGEMENT

• Performance Management Processes
• Performance Appraisal
• Employee Development
• Attendance Management

LABOUR RELATIONS

• Grievances and Arbitration
• Discipline
• Collective Bargaining
• Strikes and Lockouts
• Contracting Out

TRAINING & DEVELOPMENT

• Training and Development Overview
• Orientation
• Needs Assessment
• Design and Development of Training
• Facilitation of Training
• e-Learning
• Team Building

CREATING AN EMPLOYEE HANDBOOK

• Employee Handbook Overview