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Sherbrooke Office

Mailing Address:
CCH Canadian Limited
Tax Compliance Group
1120 Cherbourg Street,
P.O. Box 2300
Sherbrooke, Quebec, J1H 5N7
Hours: 8:30 am - 4:30 pm EST

CCH has Customer Service and Technical Support representatives available during all North American regular business hours. We are also available by fax and email.

CANTAX Customer Service:
Toll-free tel: 1-888-829-7703
Toll-free fax: 1-800-491-5515
CANTAX Software Support:
Toll-free tel: 1-888-829-7848
Toll-free fax: 1-877-802-4487
Technical Support: support@cantax.com
Taxprep Customer Service:
Toll-free tel: 1-800-387-9471
Toll-free fax: 1-877-292-9407 (Sales)
Taxprep Technical Support:
Toll-free tel: 1-800-387-9471
Technical Service: support@taxprep.com

If possible, when calling Technical Support:

  • Be at the computer when you call.
  • Have information available about your hardware, software, operating system, and network (if applicable). We need to know how your system is configured to be able to help you fix the problem.
  • Make notes of the steps you took up to the point where you experienced the problem(s), including any error messages.

Additional support information is available within the Support section.


Click here to view the CANTAX customer service business hours.

Click here to view the Taxprep customer service business hours.

 
 
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